Shipping & Returns

Last updated: July 11, 2026

Shipping Policy

Where We Ship

We currently ship across India, including all states and union territories. International shipping is not available at this time.

Processing Time

Orders are processed within 1-2 business days (Monday-Saturday, excluding public holidays).
Orders placed on Sunday or public holidays will be processed on the next business day.
You will receive a confirmation email with tracking information once your order is shipped.

Shipping Times

Region	Estimated Delivery Time
Metro Cities (Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad)	3-5 business days
Tier 2 Cities	4-7 business days
Rural & Remote Areas	7-10 business days

These are estimated times and may vary due to carrier delays, weather conditions, or other factors beyond our control.

Shipping Charges

Orders below ₹1,500: Standard shipping charges apply (calculated at checkout based on destination and weight).
Orders ₹1,500 and above: FREE shipping across India.

Order Tracking

Once your order is shipped, you will receive an email and SMS with a tracking number. You can track your shipment on the carrier's website. If you have any issues with tracking, contact us at manahveda@gmail.com.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer. If you notice an error, contact us immediately at manahveda@gmail.com or +91 82873 93623 before the order is shipped.

Undeliverable Packages

If a package is returned to us as undeliverable (wrong address, recipient unavailable, refused delivery), we will contact you to arrange re-shipping. Additional shipping charges may apply.

Return & Refund Policy

Return Eligibility

Due to the nature of health and wellness products, we have the following return policy:

Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund.
Wrong Product Delivered: If you receive a different product than what you ordered, contact us within 48 hours for a replacement or refund.
Unopened Products: Sealed, unopened products in original packaging can be returned within 7 days of delivery for a full refund (excluding shipping charges).
Opened Products: For hygiene and safety reasons, we cannot accept returns on opened products unless they are damaged or defective.

How to Initiate a Return

Email us at manahveda@gmail.com with your order number and reason for return.
Include photos if the product is damaged or defective.
Our team will review your request within 1-2 business days and provide return instructions.
Ship the product back in its original packaging with all accessories.
Refunds will be processed within 5-7 business days of receiving the returned product.

Refund Process

Refunds are processed to the original payment method (credit card, UPI, bank account).
Processing time depends on your bank/payment provider (typically 5-7 business days).
Shipping charges are non-refundable unless the return is due to our error.

Cancellations

You can cancel an order before it has been shipped. Contact us immediately at manahveda@gmail.com or +91 82873 93623.
Once an order is shipped, it cannot be cancelled — you will need to follow the return process after delivery.

Exchanges

We do not offer direct exchanges. If you want a different product or variant, please return the original product (following the return process above) and place a new order.